Cloud Support Engineer at Canonical | chakrie

Requirements

Exceptional academic track record from both high school and university.
An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
Driven Mindset: A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers.
Linux & Cloud Familiarity: Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following:
Virtualization & Cloud: Using KVM or OpenStack.
Containers: primarily Docker, LXD/LXC, or Kubernetes.
Storage Ecosystems: Block, object, and network storage technologies.
System Networking: Navigating bonding, firewalls, bridging, switching, or MTU tuning.
Analytical Curiosity: A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps.
Development Fundamentals: Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams.

Communication Excellence: Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly.
A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy.

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Members only · Free to join

Sign in to see the full job details

See every requirement, the benefits, exactly how to apply and who you would be working for.

Free forever No credit card 30-second sign-up