Central Warehouse In-Charge (Retail Super shop)

1.  Operational Management

• Supervise daily warehouse operations including receiving, storage, picking, packing, and dispatch of goods

• Ensure accurate and timely handling of Super Shop merchandise to meet store and customer demand

• Coordinate inbound and outbound shipments and delivery schedules

2.  Inventory Control

• Monitor stock levels and ensure proper inventory rotation (FIFO/FEFO where applicable)

• Conduct regular stock counts and audits to minimize discrepancies

• Investigate and resolve inventory shortages, damages, or losses

3.  Staff Supervision

• Lead, train, and supervise warehouse staff, loaders, and storekeepers

• Assign daily tasks and monitor employee performance and productivity

• Ensure staff follow company policies, safety rules, and standard operating procedures

4.  Health, Safety & Compliance

• Enforce workplace health and safety standards

• Ensure proper use of equipment such as forklifts, pallet jacks, and safety gear

• Maintain a clean, organized, and hazard-free warehouse environment

5.  Documentation & Reporting

• Maintain accurate records for goods received, issued, and returned

• Prepare daily, weekly, and monthly warehouse reports

• Coordinate with accounts, procurement, and store operations teams

6.  Quality Control

• Ensure goods are stored properly to prevent damage or spoilage

• Check quality and quantity of received goods against invoices and purchase orders

• Handle damaged or expired products according to company policy

7.  Coordination & Communication

• Liaise with store managers, suppliers, transporters, and logistics teams

• Resolve delivery issues and operational bottlenecks efficiently

• Support promotional or seasonal stock planning

8.  Process Improvement

• Identify areas to improve warehouse efficiency and reduce costs

• Implement better storage layouts and workflow processes

• Assist management in achieving operational KPIs