Catastrophe Field Property Adjuster - National General

Target hiring locations include:

• Texas
• Colorado
• Kansas
• Missouri
• Illinois
• Ohio
• Indiana

Alaska, Hawaii, Puerto Rico, California, or Washington.

• Valid driver's license and willingness to travel.
• Ability and willingness to travel extensively (up to 90%), including overnight travel and extended catastrophe deployments throughout the United States. Deployment lengths may vary based on business needs and storm severity.
• Availability to work weekends, holidays, extended hours, and varying schedules during catastrophe response events.
• Ability to safely carry and use a 50-pound ladder and access roofs with up to a 6/12 pitch on one- and two-story structures.
• Ability to safely inspect residential and commercial properties, including damaged structures.
• Ability to work outdoors in varying weather conditions and catastrophe-affected environments.

As a condition of employment, your office or area may require you to obtain an adjuster and/or appraiser license, including completion of any applicable background checks. If required, licenses must be obtained within 60 days of hire. Licensing support and guidance will be provided throughout the process.

Minimum internet speed requirements are 50 Mbps download and 5 Mbps upload. Wired internet connections are recommended for optimal performance and may be required for certain customer-facing responsibilities.

Notes

The preceding description is not designed to be a complete list of all duties and responsibilities. Employees may be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

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• Experience handling property insurance claims from inspection through final resolution.
• Knowledge of residential construction methods, repair practices, and property damage assessment.
• Experience interpreting insurance policies and applying coverage provisions to claim decisions.
• Familiarity with Xactimate, including estimate writing, sketching, and claim documentation.
• Experience preparing detailed repair estimates, including complex or large-loss property claims.
• Farm property claims experience, including agricultural structures or related rural property losses, is preferred.
• Ability to evaluate damages and develop estimates in excess of $150,000 when applicable.
• Experience managing complex claim files and navigating challenging claim scenarios.
• Strong negotiation, customer service, and conflict-resolution skills.
• Excellent verbal and written communication skills.
• Strong analytical, organizational, and time-management skills.
• Ability to work independently in a fast-paced and changing catastrophe environment.
• Comfort using mobile technology, virtual inspection tools, and emerging claim technologies.
• Experience with drone technology or willingness to obtain drone certification and use drone-assisted inspections.