Associate Systems Engineer at Harris | chakrie

Requirements

1+ year of experience in proactive support and infrastructure/application monitoring.
Familiarity with Global Command Center, Service Desk, or Frontline Monitoring operations.
Commitment to following team, account, and client policies and procedures.
Exposure to Application/Infrastructure Monitoring tools and solutions.
Experience with Windows Server environments, .NET-based application support, IIS, worker processes, Web.config, and Event Logs.
Basic understanding of networking and Azure Monitoring.
Intermediate SQL skills — including SQL Jobs, queries, blocking scenarios, and Always On configuration.
Experience with ITSM platforms such as ServiceNow or equivalent Service Desk tools.
Basic knowledge of ITIL framework (V3.0 Foundation certification is an advantage).
Ability to present data clearly using Power BI, Excel pivot tables, and charts.
Good command of written and verbal English; international support experience (US or Europe preferred).
Exposure to healthcare-related applications or patient care environments.
Familiarity with Azure cloud environments.
Bachelor's degree in Computer Science, Information Technology, or a related field.
Relevant IT certification(s) are a plus.
Strong interpersonal and communication skills — written and verbal — with a customer-first approach.

Originally posted on Himalayas

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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