Assistant Officer - MIS

Job Context:

Breaking the Silence is a non-profit, voluntary organization registered with the Department of Social Services (Registration No. 05037, Date: 17 October 2000) and NGOAB (Registration No. 1642, Date: 20 May 2001). The organization works to establish child rights, prevent child abuse and child sexual abuse, prevent child marriage, accelerate child-friendly good governance, improve the quality of education at the primary and pre-primary level, prevent violence against women, empowering children and women. The organization is implementing a project named ‘Protection-Centred and Locally Driven Response for Rohingya Refugees in Cox’s Bazar [PCLDRR] in Ukhiya and Teknaf Rohigya Camp under Cox’s Bazar district. The project is implemented by the support of ‘International Rescue Committee (IRC)’ and financed by ‘DFAT’. BTS is going to recruit the ‘Assistant Officer - MIS’ for the mentioned project and the position’s desk office will be at Ukhiya Upazila in Cox’s Bazar.  

Project Name: Protection-Centred and Locally Driven Response for Rohingya Refugees in Cox’s Bazar [PCLDRR]

Job Location: Ukhiya and Teknaf Rohigya Camp under Cox’s Bazar district

Job Description/Responsibilities: 

The Assistant Officer – MIS is responsible for supporting the effective management of child protection case management information systems as part of the Rohingya refugee response. The position will ensure accurate, timely, and confidential data entry and management of cases in the CPIMS+ database, support data quality and verification, and contribute to the generation of regular and ad hoc reports. The position will work closely with caseworkers, CP Assistants and Officers, the Project Coordinator, Technical Officer – Case Management, MEAL team, and relevant stakeholders to strengthen information management, data quality, reporting, trend analysis, and evidence-based programming for children vulnerable to abuse, exploitation, neglect, violence, and other protection risks, including unaccompanied and separated children (UASC), CAFAAG, and other vulnerable and at-risk children.

Position Objectives:

Ensure timely data input in CPIMS+ of identification, risk analysis, assessment, planning and case management of children harmed or at risk of harm, including unaccompanied & separated children and CAFAAG.

To ensuring quality case management data input, quality data analysis and adherence to global child protection minimum standards - CPMS & Inter Agency Case Management Guideline.

Proficiency in using child protection case management information systems (e.g., CPIMS+, Comcare, Primero, Kobo & advance level Excel), including maintaining data confidentiality and DPISP protocols.

Collaborate and Coordination with Project Team and skilled in monitoring case management activities, analyzing trends, and ensuring adherence to quality standards.

KEY AREAS OF RESPONSIBILITIES:

Technical Quality:

• Ensure accurate entry of all cases registered under case management into the CPIMS+ database.
• Manage the use, maintenance, and technical support of the CPIMS+, including planning and overseeing data collection, input, and verification, as well as generating standard and ad hoc reports.
• Coordinate and facilitate additional data collection activities, including planning methodologies and analyzing outcomes in collaboration with relevant staff.
• Respond to data requests from Monitoring, Evaluation, Accountability, and Learning (MEAL), Management Information System (MIS), partners, and donors in a timely and accurate manner.
• Provide capacity-building sessions and training to staffs on Data Collection, Management, Quality data input and data protocol management etc.
• Compile child protection data for regular reporting and contribute to trend analysis for case management updates.
• Prepare and submit the inter-agency 5Ws/4Ws on a monthly basis to relevant stakeholders.
• Adapt to and effectively use different software and tools designed for CPIMS+ operations.
• Work closely with the IRC’s MEAL team and represent the CP team in relevant forums when required.
• Maintain open communication with the supervisor to report on achievements, challenges, and priorities.

Coordination & Representation:

• Facilitate effective communication with caseworkers, CP Assistants, Officers, Managers, and other key stakeholders to share information and updates.
• Actively participate in case management and information management meetings at the field level.
• Represent BTS at inter-agency CPIMS+ coordination meetings and CMTWG meetings to enhance collaboration and ensure consistency.

Monitoring & Reporting Responsibilities:

• Provide inputs for weekly and staff activity reports.
• Monitor and analyze case management trends and share insights with the Project Coordinator on a monthly and need based.
• Assist in compiling, calculating, and presenting data for statistical reports, including population figures, key indicators, and donor submissions.
• Support proposal development by contributing information management-related inputs.
• Ensure data accuracy, completeness, and confidentiality in case management processes.
• Maintain accurate records of cases and compile weekly reports for the supervisor.
• Perform data validation and maintain proper record-keeping systems.
• Organize regular feedback sessions with case workers to inform and improve programming.
• Collect and document success stories from beneficiaries or stakeholders to highlight program impact.

Administration, Documentation and Reports

• Maintain accurate and up-to-date case files for all child protection cases.
• Adhere to strict confidentiality and information management standards and protocols, sharing information only in compliance with these standards
• Provide regular CP-CM activity reports and analyze case management trends to improve program delivery.

Key Working Relationships:

Position Reports to: Project Coordinator, and Technical Support: TO – Case Management and Officer – Case Work.

Other Duties:

Regularly assess capacity of the case workers on CPIMS+ and data management skills and provide on job training.

Perform additional duties as assigned by the supervisor to support BTS’s programs, Projects and objectives.

Others: Be able and willing to respond to Child Protection or emergency situations, when needed and any other task assigned by Supervisor and /or Senior Management of BTS.

Tenure of Services Contract:

3 (Three) months probation period. After successful completion of the probation period, based on the performance of the staff and recommendation from the supervisor, the post may be continued till the project’s lifetime.

Safeguarding our Staff:

The post holder is required to carry out the duties in accordance with the Safeguarding, PSEAH and anti-harassment policy including Fraud Policy.