Bachelor’s Degree required; Master’s a plus. Emphasis in Business, IT, Engineering, or a related field preferred. Equivalent work experience will be considered.Additional RequirementsManufacturer/platform certifications strongly valued across the CCaaS/UC ecosystem.PMP/PgMP, ITIL, and change management credentials (e.g., Prosci ADKAR) a plus, but not required for this role.Availability to work flexible hours as needed, including senior customer escalations.Physical RequirementsSitting: Ability to sit for extended periods (up to 80% of the time).Lifting: Ability to lift or carry objects up to 10 lbs.Equipment: Frequent use of computer, telephone, and standard office equipment.Travel: Ability to travel up to 15% for client meetings, training, or installations.Waterfield Tech is proud to be an equal opportunity employer.Waterfield Tech believes that all persons are entitled to equal employment opportunity and does not discriminate against its Employees or applicants because of race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, citizenship status, disability, protected medical condition, military status, genetic information, or any other basis prohibited by applicable federal, state, or local law. This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, training, discipline, promotion, transfers, compensation, benefits, leaves of absence, termination, and all other terms and conditions of employment.All employees must be citizens of the United States or be able to provide proof of employment eligibility.Originally posted on Himalayas
