Requirements

1. With experience in Zoho or similar CRM systems implementing

2. With an understanding of business processes and skills in improving processes with the help of IT solutions

3. Technical background at the level of understanding:

4. The principles of web applications

5. Principles of database construction

6. Basic programming principles (for correct tasking of developers) Deluge

7. Principles of APIs and integrations in general

A Bachelor's Degree in Computer Science or 3+ Years of Related Experience
3 - 5 Years of Experience as a CRM Administrator (Zoho One Preferred)
3 - 5 Years of Project Management Experience
Experience in CRM Customization Programming (Deluge Language Preferred)
Expert Knowledge of CRM Customization (Zoho Creator Preferred)
Knowledge of API Integration Principals
Experience in Performing CRM Upgrades, Managing Profiles, Allocating Roles and Managing Access (Zoho One Preferred)
Ability to Provide Training and End-User Support

1.Collect requirements, describe and decompose them

2. Recommend improvements to customers regarding their processes

3. Configure the system using the admin panel, and where programming is required, set tasks for the developer, monitor and test the result

Zoho Dev Analyst

Summary