Wave Planner & WMS Reporting Specialist (Remote | Night Shift | USD Salary)

Hiring from Pakistan!

Its a Texas (Dallas) based wholesale provider having 4,500 retail partners and 300+ distributor relationships across 40+ states, company is committed to helping businesses grow and thrive.

Opening: Wave Planner & WMS Reporting Specialist

Prepare and distribute accurate daily reports, including:

• Daily fulfillment report
• Orders released, picked, packed, and shipped
• Open and incomplete ordersSame-day fulfillment performance
• Orders completed after cutoff
• Short-shipped order report
• Items and quantities shorted
• Reason for each short, when available
• Inventory available in alternate bins or locations
• Repeat shorted items
• Orders placed on hold or requiring intervention
• Wave productivity and completion status
• Additional WMS and warehouse reports requested by management
• Reports must clearly identify exceptions, responsible departments, required actions, and unresolved issues—not simply provide raw data.

Short-Ship and Exception Management

• Review shorted and partially fulfilled orders daily.
• Determine whether shortages are caused by inventory discrepancies, replenishment delays, incorrect bin locations, receiving issues, product damage, picking errors, or true out-of-stock conditions.
• Check alternate bins, overstock locations, and other facilities when appropriate.
• Communicate actionable shortages to warehouse, inventory, purchasing, and customer service teams.
• Track recurring short-shipped items and identify patterns requiring corrective action.
• Escalate orders that may miss customer or carrier deadlines.
• Maintain follow-up until significant fulfillment exceptions are resolved or formally assigned.
• WMS Support
• Perform routine WMS-related operational tasks, including order review, wave maintenance, allocation review, hold management, and exception monitoring.
• Assist users with basic WMS questions and workflow issues.
• Document system errors and provide clear examples to the internal IT or application support team.
• Test approved WMS process changes and confirm expected results.
• Help maintain WMS operating procedures, report definitions, and user instructions.
• Identify opportunities to improve wave logic, order prioritization, reporting, and warehouse workflows.
• Support inventory, replenishment, picking, packing, shipping, and transfer-related WMS processes as assigned.
• Daily Operating Expectations

The Wave Planner must:

• Be online and responsive during assigned Texas warehouse operating hours.
• Monitor fulfillment continuously rather than only releasing waves at scheduled times.
• Communicate urgent issues immediately through Microsoft Teams, email, or the designated operating channel.
• Maintain accurate documentation of changes, exceptions, and unresolved problems.
• Participate in daily operational check-ins when required.
• Remain available during critical order-release and carrier-cutoff periods. Performance Measures

Success in this role will be measured by:

• Percentage of eligible orders released on timeSame-day fulfillment rateNumber of orders missed or released incorrectly
• Accuracy and timeliness of daily reportsShort-shipped order volume and follow-up completion
• Speed of identifying and escalating fulfillment exceptions
• Reduction in repeat WMS and wave-planning errors
• Quality of communication with warehouse and support teamsAccuracy of wave priorities, allocations, and order statuses

About HR Ways:

HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel stay updated or visit www.hrways.co to know more.

Originally posted on Himalayas