Schedule Adherence: Reliable and available to work a full-time schedule between 35-45 hours/week based on business needs.
Tech Savvy: Strong typing skills and proficient with internet navigation, chat, email, and Microsoft Office.
Communication: Ability to communicate through all mediums (verbal, listening, written) and confidence to make outbound, follow-up calls to customers.
Receptive: Open to receive coaching feedback through regular meetings and apply learnings.
Dexterity: Able to concentrate and sit or stand at a desk while viewing a computer screen repetitively and answering the phone for each scheduled shift.
Remote: Self-motivated and adaptable to succeed in a structured virtual call center with reliable internet (at least 5.0 Mbps upload / 10 Mbps download).
Workspace: Must have a private, distraction-free workspace where you can focus. To avoid overlap, your home office must be in a different residence from any other World Travel Holdings remote employee.

Travel Sales Agent

Summary