Trainee Education Consultant

Workplace Type

Full-time

Job ID: IJOB202666751

• Counsel international students to facilitate admissions into international universities and colleges, including assisting with course changes both onshore and offshore.
• Enhance long-term student retention through proactive after-sales engagement and ongoing support.
• Develop content for marketing posts and participate in various marketing activities as required.
• Plan, execute, and monitor the company’s ongoing presence across social media platforms, including Twitter, Facebook, YouTube, and relevant social groups.
• Maintain comprehensive records in the Customer Relationship Management (CRM) system, including inquiry notes, file notes, admission entries, offer letters, Confirmation of Enrolments (COEs), task lists, and follow-ups, ensuring accuracy and timely updates.
• Achieve monthly targets and maintain a high conversion ratio in line with company objectives.
• Perform any other tasks assigned by management to support business operations and objectives.