Trainee / Associate - Product & Solution Design Specialist

The role is designed for professionals who will manage and contribute to the Technical Product & Solution Design function. The incumbent is expected to gain hands-on exposure in installation, support, and maintenance activities within cross-functional teams, enabling strong practical grounding before independently leading solution design initiatives.

Technical Solution Design & Pre-Sales

• Design end-to-end solution architectures aligned with customer requirements, business objectives, and industry best practices.
• Prepare and present technical proposals, Bills of Quantities (BoQs), High-Level Designs (HLDs), and solution architecture diagrams.
• Conduct technical demonstrations, proof-of-concept (PoC) engagements, and solution validation workshops.
• Support RFP/RFI/RFQ responses, including technical compliance, assumptions, and solution differentiators.
• Ensure proposed solutions comply with product lifecycle status, licensing models, warranty terms, SLAs, and regulatory requirements.

OEM & Technology Collaboration

• Work closely with OEMs and solution providers across infrastructure, networking, security, and cloud domains.
• Analyze OEM and competitor solutions, pricing structures, and commercial models to prepare competitive proposals.
• Maintain updated knowledge of emerging technologies, industry trends, and competitive offerings.

Business Development & Client Engagement

• Conduct market research and identify potential solution components aligned with client needs.
• Identify new business opportunities, solution providers, and technology partners.
• Support sales activities including client meetings, solution presentations, reference materials, and proposal documentation.
• Maintain and update client interactions, opportunities, and activities in the CRM system.
• Build and nurture strong relationships with new and existing clients through proactive, timely, and value-driven engagement.
• Work cross-functionally with internal teams to implement growth and client-retention strategies.

Operational Exposure

• Participate in hands-on installation, support, and maintenance activities to ensure solution effectiveness.