Technical Support Engineer

Skip to content

Cyanergy Pty Limited is an Australian-owned and operated business with over 13 years of experience in the renewable and energy efficiency space. We have built a unique solution and service offering from the ground up.

And, Sales Manager Pvt. Limited is the Back Office, Marketing & Sales Office of Cyanergy based in Dhaka, Bangladesh.

Position Name: Technical Support Engineer

Reporting to: Senior Business Analyst & Lead Technical Engineer

Cyanergy Principles:

• Vision: Be the leader for innovation and entrepreneurship in energy efficiency.
• Mission: Build a more sustainable Australia through efficient energy.
• Culture: We are a strong team of environmentally thoughtful, culturally diverse, and innovative thinkers. Our aim is to help bring high quality and cost-effective products into the market to increase energy efficiency in homes and business.

Purpose of the position

We are currently looking for self-driven, passionate, and enthusiastic persons to join our operations Team as a sales engineer based in Dhaka. Reporting to the Project Manager(s). This role provides design, planning and scheduling support to the Operations team to ensure that the branch fulfills its service requirements to Clients and strict project timelines are met.

Key responsibilities & duties

• A key aspect supporting the operations team in daily tasks overseeing the various projects across Cyanergy’s scope of C&I products such as solar, lighting and heat pumps.
• Collaborate with cross-functional teams to design large-scale rooftop & ground mount solar and battery storage projects, ensuring they meet technical and regulatory requirements
• Assist the national sales team in preparing technical proposals, tender documents, feasibility studies, and cost estimates for potential clients.
• Manage all elements of engineering design (time, cost and quality) within the project sphere and ensure designs are optimised, providing the most cost-effective solution for our customers.
• Stay up to date with industry trends, emerging technologies, and best practices in the solar and battery storage systems.
• Ensure that all projects comply with local, state, and national regulations and standards related to renewable energy and storage
• Assist with estimation and bidding process and develop sales documentation inclusive of brochures, training materials, tender documents etc.
• Completing compliance related tasks for pre and post installations.
• Required to be on call and responsive to continued changing circumstances.
• Strong communication and negotiation skills
• Work in accordance with Cyanergy’s Values and demonstrate commitment, active involvement and leadership regarding zero harm, client, people and financial accountabilities.

Academic or trade qualifications

• Qualification in Electrical, Electronics Engineering (preferred but not essential)
• Passionate about renewable energy and committed to the energy transition.

Work experience and skills

• Previous experience working in a similar role with strong focus on technical design and sales support.
• Sound capability to deliver complex, multi-disciplinary engineering projects on time and budget with acceptable quality standards.
• Excellent communication and high attention to detail.
• Strong command of the English language
• Proficiency in Microsoft Office programs, such as Word and Excel.
• Proficiency in AutoCAD or other similar CAD software
• Previous experience with softwares like Pylon, OpenSolar, Solar Plus, Helioscope are highly desirable
• The ability to collate and analyse data to support daily activity.
• Self-Starter with the ability to work autonomously and within a team.
• Excellent Problem-solving, process improvement skills and demonstrate a commitment to ongoing learning and development.

Salary: 30,000 – 40,000 BDT/Month

Office Timing: 6:00 AM – 3:00 PM (Monday – Friday)

Location: Dhaka, Bangladesh

Bonus: Yearly 2 Festive Bonus