Technical Program Manager, Multimodal

About the Team

The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike.

The ChatGPT Multimodal team works across voice, image generation, and other multimodal experiences to turn frontier research capabilities into reliable products. The team connects product usage and failure patterns with research, evaluation, data, inference, capacity, and external partnerships so that model and product improvements translate into better experiences for users.

You might thrive in this role if you:

• Have led technically complex programs across machine learning, multimodal products, model evaluation, data pipelines, inference, capacity, or large-scale product infrastructure.
• Can move fluently between user-facing product behavior and the underlying model, evaluation, configuration, serving, and capacity systems.
• Have built mechanisms that convert production signals into prioritized evaluations, data, engineering work, and measurable product improvements.
• Can reason credibly about GPU demand, serving constraints, latency, reliability, quality, and launch tradeoffs.
• Have closed research-to-production gaps and can drive structured debugging and validation across teams with different environments and incentives.
• Turn manual or fragmented workflows into scalable tooling, clear ownership, and durable operating practices.
• Lead effectively across research, engineering, product, operations, Human Data, and external partners without relying on direct authority.
• Communicate crisply, make ambiguity tractable, and use metrics and evidence to drive decisions.
• Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace.
• Care about OpenAI's mission and about expanding responsible access to advanced AI systems.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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