Technical Customer Success Manager at AllVoices | chakrie

Requirements

3+ years in Technical Client Support, Technical Account Management or experience in customer support with a technical background
Proven ability to build trusted relationships with stakeholders of varying levels
Strong hands-on experience with APIs (REST, GraphQL), JSON payloads, and debugging integrations
Working knowledge of SQL for querying and validating customer data
Ability to read logs, inspect API responses, and diagnose issues across systems
Demonstrated use of AI tools in a professional context, with a forward-leaning perspective on how AI can improve customer engagement and operational efficiency
Exceptional communication skills across audiences: you can translate technical concepts for HR practitioners and business priorities for IT teams
High degree of accountability and revenue ownership

Bonus Points

Experience in HR tech or working with HR practitioners and people operations teams
Familiarity with HRIS systems, HR workflows, or compliance environments
Experience with CS Operations, process design, or driving efficiency improvements within a Customer Success organization

Originally posted on Himalayas

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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