Technical Account Manager Analyst (New Grad)

• Bachelor's degree in Information Systems, General Engineering, Computer Science or related field preferred.
• Analytical and problem-solving minded, detail and results-oriented, and a quick learner.
• A passion to serve the customer by learning how to communicate complex ideas and solutions to their business challenges.
• Excellent verbal and written communication skills
• Ability to set clear expectations and respectfully challenge assumptions
• Ability to diffuse tense situations
• Curiosity for – and eagerness to learn – new technologies, tools, or platform capabilities in order to apply them to meet customer needs.
• Familiarity with AI assistants and prompt engineering.
• Ability to manage multiple projects simultaneously, perform customer research, generate reports, and analyze data.
• Basic familiarity with Identity and Access Management (IAM) concepts and security principles for enterprise IT and consumer applications.
• Basic knowledge of the software development lifecycle, as well as interest in cloud-based infrastructure, solution design, integrations, and digital security.
• An interest in influencing customer behavior and health metrics to drive mutual success.
• Familiarity with SaaS platforms and services, their adoption, integration, and ongoing use.
• Experience in any of the following: Technical Support, Technical Account Management, Technical Consulting, Product Management, Solution Architect, or similar roles is a plus.
• Passionate for a career in Digital, SaaS / Cloud technology that requires technical acumen.

Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$84,000—$126,000 USD

The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.