Team Leader - Appointment Scheduling Operations at Advantmed | chakrie

Requirements

Bachelor's Degree preferred.
Minimum 3 years of call center experience.
Minimum 2 years of Team Lead or Supervisor experience.
Experience in Healthcare Scheduling, Member Outreach, AWV, HRA, Risk Adjustment, or Care Gap Closure programs preferred.
Strong people management and coaching skills.
Advanced knowledge of Microsoft Excel and reporting tools.
Experience with CRM and appointment scheduling systems.
Medicare, Medicaid, or Health Plan outreach experience.
Healthcare provider or payer environment experience.
Multi-channel communication management (Phone, SMS, Email).
Experience managing remote teams.

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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