Team Lead – Customer Compliance at eCarsTrade | chakrie

Requirements

Previous experience in Compliance, KYC, AML, Customer Verification, Back Office, Operations, or Administration.
Previous experience in a team lead, senior, supervisory, or coaching role is a strong advantage.
Strong understanding of KYC principles and customer verification processes.
Genuine interest in compliance and keeping up to date with changing regulatory requirements.
Strong attention to detail — you naturally notice things others might miss.
Excellent organisational and prioritisation skills.
A structured and analytical approach to solving problems.
A continuous-improvement mindset: you don't just follow a process; you ask how it can be better.
Interest in automation, process optimisation, and building scalable operational workflows.
Ability to make sound decisions when dealing with incomplete or complex information.
Strong communication skills and confidence communicating directly with customers.
High sense of responsibility, reliability, and ownership.
Ability to work independently while also coaching and supporting a team.
Comfortable working in a fast-moving international environment.
Fluent in English. Other European languages are a plus.
Experience in the automotive industry or understanding of the European automotive market is a plus.

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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