Support Function Executive

A Reputed Private Commercial Bank is looking for dynamic and self-driven candidate with strong quantitative aptitude and to enhance consumer business.

• Collect Agent`s profile & assist to brief Agent on his/her query. Also collaborate with Branch for Agent onboarding.

• Popularize banking products and services under Agent Banking umbrella and educate channel partners.  

• Supervise and monitor Agent budget achievement.

• Meet compliance & Agent network health checkup.

• Assist & track channel complains and liaises with product management team.  

• Align with regional team for on-boarding and training new team members of Agent`s.  

• Ensure visibility of Agent Banking initiatives POSMs through proper channel monitoring.   

• Entertain, escalate and resolve ongoing operational challenges and query.    

• Comply with regulatory guideline and ensure compliance fulfillment.

• Ensure smooth business transition.