Student Counselor

Transfotech Student Services, a concern of Shera International Group, is looking for a motivated and student-focused Student Counselor to guide students and their guardians on international education opportunities and support them throughout the admission and visa process.

• Counsel students and guardians regarding study-abroad opportunities in Malaysia, USA, UK, Europe, and other destinations.
• Explain university admission procedures, courses, eligibility, tuition fees, scholarships, and visa requirements.
• Follow up with leads regularly through calls, messages, and counseling sessions to drive successful conversions.
• Build and maintain strong relationships with students, parents, and guardians.
• Open and manage student files and assist with admission and visa documentation.
• Prepare and submit application documents and accurately complete admission and visa forms.
• Maintain organized physical and digital records, student profiles, visitor logs, and follow-up databases.
• Coordinate with partner universities and institutions regarding student applications.
• Provide continuous support throughout the admission and visa processing stages.
• Participate in seminars, education fairs, information sessions, and promotional events.
• Support lead generation, business development, sales, and client conversion activities.
• Handle professional communication through phone calls and emails.
• Support online, digital, and offline marketing and promotional activities.
• Maintain strict confidentiality of student and client information.