Store Manager & Supervisor

Workplace Type

Full-time

Job ID: IJOB202661393

• Supervise and ensure smooth day-to-day store and department operations according to company SOPs and standards.
• Monitor sales, stock levels, product replenishment, merchandising and inventory turnover.
• Ensure proper product display, shelf management and overall store presentation.
• Minimize product shrinkage, wastage and stock losses through effective inventory control.
• Maintain proper quality, hygiene, preservation and presentation standards, especially for fresh and perishable products.
• Lead, supervise and guide team members to ensure effective performance and excellent customer service.
• Handle customer queries, feedback and complaints professionally and ensure a premium shopping experience.
• Assist customers with product-related information covering FMCG, Fresh Produce, Non-Food and specialty products.
• Monitor departmental performance and support the team in achieving sales and operational targets.
• Ensure timely replenishment and smooth coordination among relevant departments.
• Maintain a customer-centric service environment and uphold company service standards.
• Perform other duties and responsibilities as assigned by Management.