Staff UX Researcher

• Master’s or Ph.D. in Human-Computer Interaction (HCI), Cognitive Psychology, Computer Science, Data Science, Social Sciences, or equivalent industry experience.

Nice-to-Have (Not required, but a plus):

• Advanced Quantitative Toolkit: SQL, R or Python, Cluster Analysis, Advanced Statistical Modeling, A/B Testing.
• AI Systems & Ops: Human-in-the-Loop (HITL) UX Evaluation, Advanced Prompt Engineering for Ops, Agentic Workflow Evaluation, Synthetic Data Validation.

#LI-Hybrid

#LI-MM

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Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$140,000—$193,000 CAD

The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

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• 7+ years of hands-on UX research experience in complex B2B, developer, or enterprise software environments, with a track record of driving product impact at a Senior or Staff level.
• Mixed-Methods Research Knowledge: Demonstrated equal mastery across Qualitative and Quantitative research methodologies.
• AI Tool Practitioner: Active daily practitioner of AI tools and prompt workflows to streamline research processes and execution, including but not limited to synthesis, structuring unstructured data, and scaling insight delivery.
• Domain Experience: Experience with products made for developers, administrators, or other technical audiences; experience working on security products is a strong plus.
• Strategic Problem Solving: Strong ability to plan, prioritize, organize, and solve complex problems independently while working with technical and business constraints.
• Cross-Functional Communication: History of effective communication, storytelling, and alignment across all levels of leadership and cross-functional partners (Product, Design, ML Engineering, Data Science).
• Mentorship & Leadership: Voracious learner and coach to people around you, raising the methodological and technical bar for the team.