Staff Finance Systems Engineer - Order to Cash (San Francisco and Bay Area only)

Company Description

Join the team redefining how the world experiences design.

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations. We offer flexibility in how and where you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

Revenue is the single figure most scrutinised by the market, auditors and Canva's own leadership as we move toward public-company operations. A Staff-level owner of this domain closes the current gap between the complexity of the Rev Recognition and O2C decision space and the seniority needed to own it credibly — reducing SOX risk, giving Finance a single accountable technical voice across Sales Systems, Revenue Platforms, and Finance Data, and ensuring the architecture we land on is one this person can defend under real scrutiny rather than one assembled by committee.

At the moment, this role is focused on:

• Developing a strong understanding of Canva's end-to-end B2B & B2C Order to Cash process and the systems that support it - including NetSuite (B2B billing), Zuora (revenue recognition), payment gateways, collections management and downstream reporting - and triaging all major changes to these systems or their integrations
• Own system and process improvement projects across stakeholders including Revenue Platform Engineering, Finance Data Platform, Business Data Platform and Finance Revenue Operations, as well as external vendors
• Stay current with changes across the O2C system landscape and support the Finance team in assessing impacts on financial reporting and underlying business logic
• Maintain/build working knowledge of adjacent systems - including sales compensation, and general ledger integrations - to support cross-system change assessment and ensure data integrity across the Finance platform
• Assist the Finance team in implementing system monitoring controls (SOX & ITGC) and audits to ensure data accuracy, compliance, and adherence to established policies and procedures
• Perform troubleshooting and technical root cause analysis in collaboration with stakeholders to deliver permanent solutions
• Continuously assess system performance and identify opportunities for improvement, implementing optimisation strategies to enhance efficiency and user experience
• Collate and maintain all relevant documentation throughout the process as required by advisors, auditors and management

About the team

The Information Technology (IT) Group’s vision is to maximise the potential of every Canvanaut through world class technology & service. We realise our vision through our mission pillars to evolve business operations, accelerate productivity and future proof our foundations which serve as the basis for the IT strategies we execute upon.

As part of the IT - Business Platforms Group, the Finance Systems team supports the evaluation, implementation, administration, and ongoing innovation of the technology stack across the Finance & Accounting domains. Our team is solving some of Canva’s biggest challenges by automating and improving the quality of our processes to allow our employees to do their best work at a place they love. We strive to be integrated with the Finance strategy so we can realise our vision of being the best company in the world.