Staff Engineer - Business Systems (Integrations)

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, with 10+ years of enterprise integration experience, including significant time in lead/architect roles
• At least 5 years of hands-on experience designing and delivering complex, enterprise-grade integration solutions using Workato, with deep understanding of the platform beyond low-code/no-code capabilities (e.g., advanced recipes, callable recipes, event streams, Workato SDK, task optimization, governance)
• Strong experience operating Workato in production at scale, including environment strategy, deployment automation, observability and monitoring, logging, and robust debugging in multi-system landscapes
• Solid understanding of event-driven architectures and messaging technologies such as Kafka or equivalents, including topics, producers/consumers, message durability, failure handling, and retry strategies
• Proficient with Workato connectors (including but not limited to Salesforce, NetSuite, HRIS, and Google Workspace), coupled with strong scripting skills (e.g., Python or Ruby) for advanced transformations and custom logic when required
• Demonstrated experience defining and enforcing integration standards, patterns, and NFRs across teams, including performance, scalability, security, and operability benchmarks
• Excellent analysis and system design capabilities, with a focus on system interactions, data flows, scalability, performance, and mapping complex business requirements into elegant, maintainable technical solutions
• Strong troubleshooting skills across diverse technologies and environments, with the ability to quickly isolate issues and drive cross-functional teams toward resolution
• Ability to mentor and upskill teammates, lead design and architecture reviews, and influence stakeholders through clear communication and well-reasoned recommendations
• Comfortable working in a fast-paced, highly collaborative, and hybrid environment, and open to occasional travel as needed for key workshops or stakeholder engagements.

Success Measures

In 3 months, you will have:

• Gained a deep understanding of the GTMTech integration landscape, including key Workato recipes, APIs, and event streams across Quote-to-Cash and adjacent domains
• Ownership of at least one critical integration domain, stabilizing existing integrations and addressing high-priority issues or technical debt.

In 6 months, you will have:

• Designed and delivered high-quality, scalable integration solutions (recipes/flows and APIs) for key GTMTech initiatives, with measurable improvements in reliability, performance, and observability
• Established or refined integration standards and NFR guidelines (including SLAs/SLOs, error-handling patterns, and monitoring dashboards) and gained adoption across the GTMTech integration team
• Led design reviews and architecture discussions for new integration initiatives, ensuring alignment with event-driven and API-first strategies and influencing technology choices where appropriate.

In 12 months and beyond, you will have:

• Become the go-to integration and API architecture leader for GTMTech, recognized for your ability to decompose complex business problems into scalable integration designs and to guide teams toward high-quality implementations
• Demonstrated a track record of proactively identifying integration risks, performance bottlenecks, and architectural gaps, and leading cross-functional efforts to address them with durable solutions
• Played a central role in elevating the overall maturity of GTMTech integrations—improving uptime, reducing incidents, shortening time-to-recovery, and increasing development velocity through better tooling, patterns, and governance
• Championed MongoDB’s culture principles within GTMTech, mentoring engineers, shaping interview and hiring standards for integration roles, and contributing to a high-performing, inclusive team culture