Sr. Staff Global Customer Enablement Program Lead

The impact you will have:

• Strategy and Program Design: Drive the multi-year partnership vision and strategy with an opinionated, benchmarked point of view and stretch targets, and develop programs to bring the strategy to life with appropriate architecture and governance.
• Global Operating Model and RoE: Establish the global operating model and rules of engagement (RoE) with partner leadership to minimize cross-regional channel conflict (with regional adjustments), and define audit mechanisms and quality metrics for engagement excellence.
• Offering, Commercialization and GTM: Own the SKU structure, pricing, and commercial terms for partner products, along with the global GTM framework to drive partner-influenced learners and training revenue.
• Partnership Enablement Standardization: Lead end-to-end enablement programs for global partners—including curriculum, certification, and readiness—ensuring flawless execution, adherence to rules of engagement, and consistent high-quality engagements.
• Cross-Functional Alignment: Drive internal cross-functional execution across Curriculum and Delivery (offerings development), Legal (contracting), Commercialization (SKU design and investment strategy), Training Operations (revenue recognition and system-of-record tracking) and GTM Enablement.
• Regional Support and Alignment: Develop and uplevel the regional partnership resources, setting the capability model and standards they adopt.
• AI-Forward Scaling: Define and champion how AI is used to scale both Databricks and partnership success across regions.

What we look for:

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.