Sr. Manager, Supplier Management Lead

• 8+ years of experience in supplier management, vendor/account management, sourcing, operations, or related functions.
• Experience managing complex enterprise supplier relationships.
• Strong understanding of governance frameworks, supplier performance management, KPI/SLA management, and escalation processes.
• Strong analytical and data interpretation capabilities.
• Experience using supplier performance metrics and reporting tools to drive accountability and operational improvements.
• Demonstrated ability to operate effectively in cross-functional and matrixed environments.
• Strong communication and stakeholder management skills.
• Ability to influence at senior leadership levels.
• Experience with strategic outsourcing or enterprise technology suppliers.
• Experience developing governance models and KPI/SLA frameworks.
• Exposure to global supplier environments and multi-region operations.
• Program or operational governance experience.
• Procurement or commercial background preferred but not required.

Success Profile

• Builds trusted relationships with internal stakeholders and strategic suppliers.
• Uses data and analytics to proactively manage supplier risk and performance.
• Drives objective, fact-based governance discussions.
• Converts supplier and operational data into actionable business insights.
• Demonstrates judgment and escalation management capability.
• Operates effectively in ambiguous and evolving environments.
• Balances strategic thinking with operational discipline.