Sr. Client Success Manager

• 7+ years of progressive experience in Client/Customer Success, Account Management, or Consulting roles, with at least 4+ years focused on enterprise-level customers (typically $1M+ ARR or equivalent).
• Bachelor's degree in Business, Finance, Accounting, Engineering, or related field (MBA or advanced degree is a plus).
• Proven track record of managing large, complex accounts in B2B environments (SaaS, technology platforms, energy/tech, utilities, or professional services preferred).
• Strong business process expertise — experience mapping, analyzing, and optimizing operational workflows including software development requirements.
• Solid understanding of accounting principles (GAAP/IFRS), financial operations, and how technology impacts financial processes and reporting.
• Data-driven mindset with strong analytical abilities; comfortable using CRM/CS tools (e.g., Salesforce, Gainsight, Tableau) to track health scores, usage, and ROI metrics.
• Familiarity with Distributed Energy Resources (DER), including solar, battery storage, demand response, virtual power plants, grid integration, or energy management systems.
• Demonstrated experience in service delivery management, including project management, SLA adherence, resource coordination, and issue escalation/resolution.
• Exceptional relationship-building, executive communication, presentation, and negotiation skills.
• Experience working in the energy, utilities, cleantech, or renewable energy sectors.
• Project management certification (PMP, Agile, etc.) or Six Sigma/Lean experience.
• Prior experience in SaaS or subscription-based business models.

The anticipated base salary range for this role is $101,000– $161,500 (presented in good faith). In addition to base pay, employees receive a comprehensive benefits package, such as health insurance, retirement plans, and paid time off, and may be eligible for performance incentives, bonuses, commissions, or equity, depending on the role.

Actual pay will depend on factors such as internal equity, skills, experience, education, certifications, and location. This range supports our commitment to pay transparency and compliance with applicable laws. Compensation may vary by work location, including remote arrangements.

We disclose salary ranges and benefits in all required external and internal postings and will provide further details upon request at any stage of the hiring process. Applications are accepted on a rolling basis until the position is filled.

Ameresco challenges the brightest, most talented, and creative individuals in the industry by providing an environment that fosters initiative and achievement. We are proud of our comprehensive and competitive employee benefits, including people-oriented insurance, investment, and incentive plans.

All official communications from Ameresco will originate from an @ameresco.com email address. Any correspondence from other domains should be regarded as fraudulent. Please report any suspicious activity to the platform where the issue was encountered. For further inquiries or concerns, please contact us at 1-866-AMERESCO

Ameresco is an Equal Opportunity Employer.

Originally posted on Himalayas