Requirements

Bachelor's degree in Engineering (Mechanical or CS), Business Management, or related field.
10+ years in account management, customer success, or sales roles, preferably in SaaS, supply chain, or enterprise software.
Proven Closer: Track record of retaining and growing high-value accounts (six, seven, or eight-figure ARR) in complex sales cycles.
Supply Chain Savvy: Deep understanding of material handling systems, advanced automation, software, labor applications, inventory management challenges and how technology solves them.
Trusted Advisor: Ability to engage C-suite, IT, and operations leaders with executive presence and strategic insights.
Problem-Solver: Passion for diagnosing client pain points, building ROI-driven business cases, and delivering tailored solutions.
Tech Proficiency: Skilled in CRM tools, Microsoft Suite, and collaboration platforms (Slack, Teams).
Ability to safely lift, carry, push, and pull objects weighing 40+ pounds.
Ability to stand and walk for extended periods of time, including throughout full work shifts.
Ability to follow safety procedures, wear required personal protective equipment, and maintain a clean and organized work area.
Reliable attendance and punctuality, including flexibility to work extended hours.

Sr. Account Manager

Summary