Solutions Engineer

A proactive and independent presales Solutions Engineer who combines technical expertise, business acumen, and critical thinking to design solutions that align technology with client business objectives. Acting as a trusted advisor, the Solutions Engineer develops secure, scalable, and outcome-focused solutions across managed services, cloud, AI, cybersecurity, networking, data protection, compliance, and digital transformation initiatives while partnering with sales, delivery, and client stakeholders to drive customer success.

You know how to:

• Consult on the sale, design, and delivery of IT products and solutions for projects including but not limited to IT managed service plans, cloud migrations, and AI solutions.
• Assess existing IT environments and confidently articulate recommendations in an illustrative manner to current and prospective clients.
• Develop detailed Statement of Work documents for Client and internal guidance
• Create budgets that map to the client or prospective clients’ budget, IT, and business goals.
• Analyze, prepare, and deliver Quarterly Business Reviews (QBR) for each client in your assigned portfolio.
• Participate with the sales team on early-stage prospect interactions.
• Partner with the Client Executives, Account Managers, Sales Operations, and field staff to deliver excellent service to current and prospective clients.
• Work in a fast-paced Managed IT Services environment working on multiple, concurrent client proposals.
• MS Office 365 - Entra ID, Intune, MFA, etc.
• Private and public cloud services - Azure, AWS, GCP, Nutanix
• Cybersecurity services - EDR, MDR, SIEM, SOC, SOAR, etc.
• Knowledge of compliance frameworks - SOC2, CMMC, etc.
• Existing Certifications are a plus - Microsoft, AWS