Solutions Architect (Enterprise Platforms)

• Ability to obtain andmaintaina Public Trustbackground check.
• Mustresidein the United States, and work must be performed within the United States.
• Bachelor's degree in Computer Science, Information Systems, Engineering, ora relatedtechnical discipline.
• 12+ years of experience designing and delivering enterprise technology solutions.
• 7+ years of experience serving in a solution architecture, enterprise architecture, or senior technical leadership role
• AWS Certified Solutions Architect – Associate or Professional.
• Salesforce Application Architect, System Architect, or Technical Architect certification.
• Experience leading and supervising architects, engineering leads, and multidisciplinary technical teams.
• Experience designing enterprise cloud solutionsutilizingAmazon Web Services (AWS).
• Experience designing enterprise solutionsutilizingSalesforce.
• Experience with enterprise integration patterns, APIs, and cloud-native application architectures.
• Experience supporting enterprise modernization, customer engagement, or large-scale digital transformation initiatives.
• Experience with enterprise contact center technologies or Contact Center as a Service (CCaaS) platforms.
• Experience integrating Salesforce with enterprise applications and customer engagement solutions.
• Experience implementing AI-enabled customer engagement capabilities.
• Experience with Infrastructure as Code,automation, andDevSecOpspractices.
• Experience working within FedRAMP-authorized cloud environments.
• TOGAF, ITIL Foundation, or comparable architecture certification.

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at . Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.

• Demonstrated technical leadership and supervisory experience leading multidisciplinary technical organizations.
• Strong business acumen with the ability to balance missionobjectives, customer expectations, technical constraints, operational requirements, cost, schedule, and risk.
• Proven ability to build trusted relationships with Government stakeholders and influence technical and business decisions.
• Ability to translate complex business requirements into practical enterprise technology solutions.
• Strong facilitation, negotiation, and consensus-building skills across technical and non-technical teams.
• Excellent written, verbal, and presentation skills.
• Strong analytical, strategic thinking, and problem-solving abilities.
• Ability to communicate effectively with Government stakeholders, program leadership, architects, engineers, and operations teams.
• Demonstrated systems thinking with the ability to understand how technology decisions affect business operations, customer experience, and long-term program success.
• ICF is a global advisory and technology services provider
• but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges
• and shape the future.
• We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together
• our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information
• please read our EEOpolicy.
• We will consider for employment qualified applicants with arrest and conviction records.
• and individuals withsincerely heldreligious beliefs
• in all phases of the application and employment process. To requestan accommodation
• please email and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.
• Read more about workplace discrimination rightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.