Software Engineer - Customer Service Platform

• Solid experience with TypeScript or JavaScript
• Solid experience with modern UI framework such as React
• Experience with AB test experiments and events instrumentations
• Experience with API technologies such as GraphQL, gRPC, and RES
• Experience with cloud computing platforms like Amazon Web Services
• Solid knowledge of data structures, DB schema design and modern design patterns
• Experience serving high volume consumer facing traffic
• Experience building WebView based web applications
• Experience with Generative AI / ML at application level
• Experience in customer support / account management domain
• Experience with distributed systems / cloud deployment / AWS multi region
• An advocate for reliability and operational excellence

A good grasp of UX fundamentals

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $388,000.00 - $558,000.00. This compensation range will vary based on location.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusionis a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.

Originally posted on Himalayas