Software Engineer, Applied AI Solutions

What To Expect?

• Design, build, and maintain Marketplace features, apps, and supporting services that improve the experience for both app builders and app installers.
• Contribute to the systems and tooling that help Contentful teams and partners bring new apps and integrations to market faster.
• Contribute across adjacent Applied AI problem spaces, including extensibility workflows, developer tooling, internal platform capabilities, and backend services that support developers building on Contentful.
• Improve contribution workflows, trust and safety checks, maintainability, and operational quality across Marketplace and Applied AI surfaces.
• Partner closely with product, design, and engineers across Applied AI to shape solutions that solve meaningful customer and business problems.
• Help generalize, polish, and productionize internally built apps and Applied AI contributions so they can be supported long-term by Marketplace Engineering.
• Own software in production, including debugging issues, improving observability, strengthening reliability, and participating in support and operational responsibilities.
• Use AI-assisted workflows across planning, implementation, debugging, and documentation where they create real leverage.
• Help the team improve how we use AI in engineering by sharing practices, refining workflows, and contributing to a healthy engineering culture around quality and speed.

What You Need To Be Successful

• Roughly 4-7 years of relevant software engineering experience
• Solid professional software engineering experience building and maintaining production systems.
• Strong experience with TypeScript and Node.js, plus solid experience building user-facing product surfaces in React or similar front-end frameworks.
• Clear strength in front-end engineering, paired with real comfort contributing to backend services, APIs, and developer-facing tooling rather than working exclusively in the UI layer.
• Experience designing and evolving APIs, integrations, and services used by other engineers, partners, or customers.
• Good judgment around reliability, maintainability, security, and technical tradeoffs in a product environment.
• Comfort working across the stack and across boundaries, from user experience to backend behavior to operational concerns.
• Strong communication and collaboration skills, including experience working cross-functionally and asynchronously across teams and time zones.
• A product mindset and real empathy for developers, partners, and customers.
• Practical experience using AI tools to improve engineering productivity, with the ability to evaluate outputs critically and maintain a high quality bar.

Contentful is now officially part of Salesforce.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

If you need reasonable accommodations at any point during the application or interview process, please let your Recruiter know.

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