Service Manager (SEO-FAVP) - Imperial Banking Division at United Commercial Bank PLC | chakrie

United Commercial Bank PLCVerified

Service Manager (SEO-FAVP) - Imperial Banking Division

Chattogram, Dhaka, Sylhet
Full time
Work at office
Closed

Salary: Negotiable
Closed on: 12 Sept 2026Closed
Vacancy: Not specified
Category: Accounting/Finance

Applications closed

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Summary

Vacancy: Not specified
Location: Chattogram, Dhaka, Sylhet
Salary: Negotiable
Experience: Entry Level
Employment Status: Full time
Workplace: Work at office
Published: 13 Sept 2026

Requirements

Experience

At least 5 years

Additional Requirements

At least 5 years of experience in the banking sector

Responsibilities & Context

The Job holder will be responsible for leading & managing Service Team, achieve assigned business targets as per approved budget, supervise overall Lounge operations, perform various operational/service roles in Checker/Approver capacity, managing risk and ensure compliance, service staff development & counselling, ensuring high level of customer satisfaction through service excellence & relationship management.

Key Responsibilities

Leading & managing Customer Service Team
Supervise overall Lounge operations
Perform various operational/service roles in Checker/Approver capacity
Manage risk and ensure regulatory compliance
Deliver Business as per assigned targets
Ensure high level of customer satisfaction and relationship management

Skills & Expertise

Guest Service Management
Front Desk Operations
Guest Services
Back office operations
Customer Service Management
Customer service skills
Contact Center Management
Call Center Operations

Compensation & Other Benefits

SalaryNegotiable

Other benefits are as per company policy.

Workplace

Work at office

Employment Status

Full time

Job Location

Chattogram, Dhaka, Sylhet

How to Apply

Applications for this job are handled on the company's own website.