𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 (Alibaba.com)

Springfield Corporation, a Channel Partner of Alibaba.com and a Sister Concern of Savor International Limited, is inviting applications from dynamic, energetic, and result-oriented professionals to join the team.

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

• Provide end-to-end support to Alibaba.com sellers after onboarding and ensure successful account activation.

• Assist clients in setting up and optimizing their Alibaba.com seller profile, company information, and product showcase.

• Manage product operations including product listing, keyword optimization, category selection, product ranking improvement, and content enhancement.

• Monitor and analyze seller performance, including product views, inquiries, RFQs, visitor data, and account analytics.

• Support clients in handling buyer inquiries, quotation preparation, follow-up strategies, and inquiry conversion improvement.

• Develop strategies to improve supplier visibility and generate more qualified business leads from Alibaba.com.

• Provide guidance on Alibaba.com tools, features, and seller growth programs.

• Assist clients with data-driven recommendations based on performance reports and market insights.

• Support Key Account Management activities for high-value clients and maintain strong client relationships.

• Conduct regular account reviews and prepare performance reports for clients.

• Coordinate with Alibaba.com support teams for technical issues, account-related queries, and service requirements.

• Provide training and consultation to clients on Alibaba.com best practices, export readiness, and digital B2B selling strategies.

• Stay updated with Alibaba.com platform updates, policies, and new seller features.