1 to 3 years
The applicants should have experience in the following business area(s): IT Enabled Service
Freshers are also encouraged to apply.

Must be physically fit and willing to work in the field.
A valid driving license will be considered an advantage.
Strong interest in learning new printer/copier technologies and service techniques.
Ability to install and configure network printers and multifunction devices.
Good communication and customer-handling skills.
Ability to work independently and under pressure.
Willingness to travel to customer locations when require.
Good troubleshooting and problem-solving skills.

• Install, configure, and commission printers, photocopiers, and multifunction devices.

• Diagnose and troubleshoot mechanical, electrical, electronic, and software-related issues.

• Perform regular servicing, preventive maintenance, and necessary repairs.

• Handle customer complaints and provide effective technical solutions.

• Visit customer sites for installation, servicing, maintenance, and troubleshooting.

• Maintain proper service records, job reports, and spare parts usage records.

• Coordinate with the Service Team and other departments to resolve technical issues.

• Provide basic user guidance and technical support to customers.

• Ensure timely completion of assigned service calls.

• Follow company service procedures and maintain professional customer relationships.

Service Engineer - Printer & Copier

Summary