Summary
Deadline: 15 Aug 2026Job Description
We are looking for dynamic and technically skilled Senior/Junior Support Engineers to join our ATM/CRM/Online CDM/Offline CDM/Cash Sorter Support Team under the Technology Operations Department . Key Responsibilities
✔ Install, configure, and commission ATM, CRM, Online CDM, Offline CDM, and Cash Sorter machines.
✔ Diagnose, troubleshoot, and resolve hardware, software, and network-related issues associated with supported equipment.
✔ Provide timely on-site technical support to customers and efficiently handle service requests and technical complaints.
✔ Perform Preventive Maintenance (PM) and routine inspections to ensure maximum system uptime and reliable machine performance.
✔ Research, analyze, and troubleshoot technical faults, implementing effective solutions within the defined service timelines.
✔ Replace or repair faulty components and verify proper machine functionality after maintenance or repair.
✔ Maintain accurate service reports, maintenance records, and technical documentation, and submit findings to supervisors.
✔ Coordinate with internal technical teams and customers to ensure prompt issue resolution and service quality.
✔ Ensure compliance with company service standards, safety procedures, and operational guidelines.
✔ Perform any other technical support and operational responsibilities assigned by the Management.
Requirements
Education
Bachelor/Honors, Diploma in Computer Diploma, Diploma in Electrical Bachelor/Honors, Bachelor of Science (BSc)
Experience
✔ Age: 20 to 28 years.
✔ Only Male candidates are eligible to apply.
✔ Freshers are encouraged to apply.
✔ Sound knowledge of computer operations, including MS Office, Windows installation, and common software applications.
✔ Basic troubleshooting skills in Electrical, Electronics, Computer Hardware, and Mechanical systems.
✔ Strong analytical and problem-solving abilities with a willingness to learn new technologies.
✔ Outgoing, proactive, and able to work effectively both independently and as part of a team.
✔ Excellent interpersonal and communication skills with a collaborative mindset.
✔ Hardworking, dedicated, responsible, and capable of working efficiently under pressure.
✔ Willing to work overtime, weekends, and public holidays when required to support 24/7 operations .
✔ Willingness to travel anywhere in Bangladesh based on operational requirements.
✔ Dynamic, energetic, self-motivated, well-organized, and committed to delivering quality technical support.
Additional Requirements
Responsibilities & Context
We are looking for dynamic and technically skilled Senior/Junior Support Engineers to join our ATM/CRM/Online CDM/Offline CDM/Cash Sorter Support Team under the Technology Operations Department . Key Responsibilities
✔ Install, configure, and commission ATM, CRM, Online CDM, Offline CDM, and Cash Sorter machines.
✔ Diagnose, troubleshoot, and resolve hardware, software, and network-related issues associated with supported equipment.
✔ Provide timely on-site technical support to customers and efficiently handle service requests and technical complaints.
✔ Perform Preventive Maintenance (PM) and routine inspections to ensure maximum system uptime and reliable machine performance.
✔ Research, analyze, and troubleshoot technical faults, implementing effective solutions within the defined service timelines.
✔ Replace or repair faulty components and verify proper machine functionality after maintenance or repair.
✔ Maintain accurate service reports, maintenance records, and technical documentation, and submit findings to supervisors.
✔ Coordinate with internal technical teams and customers to ensure prompt issue resolution and service quality.
✔ Ensure compliance with company service standards, safety procedures, and operational guidelines.
✔ Perform any other technical support and operational responsibilities assigned by the Management.
Skills & Expertise
Company Information
Zara Zaman Technology Ltd.
Address
Business
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এই চাকরির জন্য নিয়োগদাতা ব্যক্তি বা প্রতিষ্ঠান যদি আপনার কাছে টাকা, ফি, জামানত বা অন্য কোনো আর্থিক দাবি করে, অথবা নিয়োগ প্রক্রিয়ার সময় কোনো ধরনের হয়রানিমূলক, প্রতারণামূলক, অশোভন, শারীরিক বা মানসিক আচরণ করে, তাহলে দয়া করে দ্রুত আমাদের জানান এবং জবটি রিপোর্ট করুন।
চাকরি পাওয়ার জন্য কখনও কোনো ব্যক্তি বা প্রতিষ্ঠানের কাছে অর্থ প্রদান করবেন না। কর্মস্থল বা নিয়োগ প্রক্রিয়ায় অনিরাপদ, সন্দেহজনক বা হয়রানিমূলক পরিস্থিতির আশঙ্কা থাকলে সেখানে যুক্ত হওয়ার আগে সতর্ক থাকুন।
ব্যবহারকারীদের মধ্যে অর্থ লেনদেন, অফ-প্ল্যাটফর্ম যোগাযোগ বা নিয়োগদাতার অনৈতিক আচরণের দায় প্ল্যাটফর্ম বহন করে না। তাই যেকোনো সিদ্ধান্ত নেওয়ার আগে নিজ দায়িত্বে তথ্য যাচাই করুন।
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