Senior Workday Analyst, Payroll

As a Senior Workday Analyst, Payroll, you'll be a technical anchor for our Workday ecosystem and a driver of what's next for it. This role goes beyond keeping the lights on: you'll bring new Workday feature knowledge into the team, help automate manual payroll processes, and shape how we use emerging Workday capabilities (including AI-driven and agent-based tools) to modernize our payroll operations.

You'll own the technical health of our Workday Payroll environments for Workday in-house payrolls, balancing critical keep-the-lights-on (KLTO) operations with high-impact strategic projects. You'll also act as a bridge to our broader tech stack, supporting HRIS tools built on top of Workday and partnering with Payroll and other internal and external stakeholders for smooth data flow and a unified user experience.

Payroll partnership and delivery

• Partner with Payroll: Act as the primary technical partner for the Payroll team, translating business needs into scalable Workday solutions and setting clear expectations on delivery.
• Deliver payroll changes: Lead technical configuration for Workday Payroll changes end to end, from requirements through implementation, testing, and deployment.
• Support new country onboarding: Lead implementation to onboard new payroll countries as Stripe expands, covering configuration, testing, and knowledge transfer so the team can support new geographies independently.

Innovation and automation

• Bring new capability into the team: Stay current on new Workday Payroll features and functionality, and assess and pilot them for Stripe's environment.
• Automate and modernize: Identify manual, repetitive payroll processes and redesign them using Workday automation, integrations, or agent-based tools, reducing manual effort and error rates.
• Drive strategic roadmapping: Work alongside People Solutions to lead product-led strategic projects from discovery to deployment, so our Workday footprint evolves ahead of Stripe's growth.
• Influence best practices: Ability to influence stakeholders on workday and HRIS best practices to apply, to deliver solutions and projects that are scalable and supportable.

HCM operations support

• Resolve open tickets: Provide operations support on the Workday HCM & Payroll side to resolve and close Stripe's open Workday tickets.
• This includes issue resolution, data access requests, report writing, and managing integration errors and warnings.
• Serve as Tier 3 expert: Act as the escalation point for complex HCM, Payroll, and security issues that other tiers can't resolve.
• Project work may include developing Workday configurations, creating Workday dashboards, and producing custom Workday reports.

Governance and collaboration

• Maintain compliance: Partner with Payroll, Compliance, Legal, and Internal Audit to manage payroll compliance controls (SOX ITGCs, segregation of duties, ACA reporting, multi-state tax nexus, FLSA rules, provincial obligations, and leave laws), annual access certifications, EEO-1/VETS-4212 filings, and T4/ROE year-end processes.
• Share knowledge: Contribute to a supportive team culture by sharing knowledge and helping peers, and use good judgment to escalate risks and roadblocks early.