Senior UX Product Designer

Lead high-impact Growth experiences

• Own the end-to-end design of critical growth journeys across acquisition, conversion, checkout, payment, reactivation, and emerging purchase models.
• Translate complex customer and business problems into experiences that clearly communicate value, reduce friction, and help customers confidently make decisions.
• Balance immediate conversion opportunities with the longer-term customer experience, considering not only whether customers convert, but whether we are setting them up for meaningful engagement and retention.

Shape product direction

• Partner with Product, Engineering, Data, Research, Marketing, and Content Design to identify opportunities across the customer journey.
• Connect customer needs, behavioural insights, commercial goals, and emerging technology to develop strong product directions.
• Move comfortably between contributing to longer-term vision and delivering tactical improvements that generate measurable impact today.
• Bring a strong design perspective to your product area while remaining open to evidence, experimentation, and the expertise of your partners.

Drive experimentation and validated learning

• Use quantitative and qualitative insights to identify opportunities, develop hypotheses, and design high-impact experiments.
• Partner closely with Product and Data to understand performance across the funnel and translate learnings into actionable design improvements.
• Look beyond the outcome of individual A/B tests to identify patterns and insights that can inform future product and design decisions.
• Help teams balance experimentation velocity with customer comprehension, trust, and experience quality.

Work AI-natively

• Integrate AI into your day-to-day design practice, from exploration, research synthesis, and ideation through rapid prototyping and design-to-code workflows.
• Use tools such as Claude & Claude Code, Gemini, Figma AI, and emerging technologies to shorten the distance between an idea and something customers can experience and validate.
• Explore opportunities for AI-native customer experiences, including personalization, recommendations, adaptive journeys, and conversational interactions.
• Apply strong design judgment to AI-generated outputs, understanding when AI accelerates quality and when human craft, intuition, and critical thinking matter most.

Raise the bar for design craft

• Create polished, intuitive experiences with strong attention to visual hierarchy, interaction design, motion, micro-interactions, content, and overall usability.
• Identify opportunities to improve the quality and coherence of the Growth experiences you work on.
• Contribute patterns, practices, and examples that help other designers deliver stronger work.
• Give and seek thoughtful critique, using feedback to continuously strengthen the work.

Design systems, not just screens

• Think across journeys rather than individual touchpoints, identifying opportunities to create reusable patterns and modular experiences that can scale across markets, brands, customer types, and purchase models.
• Partner with our design system teams while contributing to Growth-specific patterns where needed.
• Help reduce design debt and fragmentation by creating solutions that make future experimentation faster without sacrificing relevance or quality.

Lead through collaboration

• Bring strong perspectives and clear rationale to complex product decisions.
• Guide cross-functional partners through ambiguity and trade-offs, advocating for customer-centred solutions while understanding commercial and technical constraints.
• Build alignment through clear communication, evidence, and strong design rationale rather than formal authority.
• Support other designers through critique, collaboration, and sharing new practices and approaches.

What you’ll bring

Senior-level product design experience

• Typically 4-6+ years of product design experience, although we care more about the scope, complexity, and impact of your work than years alone.
• A strong portfolio demonstrating end-to-end ownership of complex consumer experiences, from understanding the problem through shipped outcomes and learning.
• Experience independently navigating ambiguous problems, making sound design decisions, and influencing product direction within your area.