Senior Technical Customer Success Manager - Enterprise, East at Anaconda | chakrie

Requirements

Additional Requirements

to coordinate multi-stakeholder technical engagements: onboarding, workshops, proofs of concept
Strong verbal and written communication across all levels of an organization, including executive audiences
AI fluency in daily work; comfortable using AI tools to research, document, prepare, and draft; rigorous about reviewing what you produce under your name before it reaches a customer
Bachelor's degree in a technical field or equivalent practical experience
What Will Make You Stand Out:
Experience at a high-growth or early-stage company where the playbook wasn't written yet — you've helped build structure from scratch, operated with autonomy, and stayed effective when priorities shifted underneath you
Working fluency in Python packaging and environment management; conda, pip, pixi, and the tradeoffs between them — and the ability to hold a substantive technical conversation without SE support in routine scenarios
Deep familiarity with open-source ecosystems; software supply chain security, dependency management, license compliance exposure, and vulnerability workflows — and the ability to speak credibly to a CISO or VP Engineering about why it matters
A history of contributing to team infrastructure; playbooks, engagement templates, peer coaching, or process improvements that raised overall team performance, not just your own numbers
Experience in a high-growth, open-source, or data science-oriented company where customer needs evolve quickly and the product is still maturing
AI-enabled workflow contributions; you've built something others use, not just used AI for yourself; you've made a judgment call about where AI doesn't belong and explained why
You embody our values: Curious by Default, Build Together, Own It, and Lead with Guts and Heart — and our behaviors: Clarity, Care, and Candor
You care deeply about building environments where people of all backgrounds can do their best work
You'll thrive in a high-performance environment where results are recognized and rewarded
Your work directly contributes to shaping the future of data science, machine learning, and AI in the enterprise.
You'll work alongside a collaborative team that values diverse, thoughtful discussion, clarity and candor.
You'll be supported by a culture that puts employees first - with flexible hours, a fully remote setup, and a genuine commitment to your wellbeing and growth.
The application deadline for this role is 11/24/2026;applicants will be reviewed on an ongoing basis until the role is filled.
The US base salary range for this role is $96
000+ variable commission structure based on sales performance + equity + benefits. Our salary ranges are determined by role
and location.
we offer a comprehensive benefits package that includes:
Short Term and Long Term Disability
Employee Assistance Program and Mental Health Resources
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race
or protected veteran status and will not be discriminated against on the basis of disability.
“Us”) are committed to protecting and respecting your privacy. This Privacy Notice sets out the basis on which the personal data collected from you
or that you provide to Us
will be processed by Us in connection with Our recruitment processes.
you acknowledge you have read our Privacy Policy and that Anaconda can retain your application data for up to 1-year
unless otherwise stated. For the purpose of the General Data Protection Regulation (“GDPR”) ”) and the version of the GDPR retained in UK law (the “UK GDPR”) the Data Controller is Vanessa Macilwaine.
Anaconda is an EEO/AA employer M/F/V/D.

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Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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Senior Technical Customer Success Manager - Enterprise, East

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