Senior SOX Manager - Business Processes

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Why this role is on the menu

The SOX Senior Manager, Business Processes will assume ownership of the business process side of Instacart's SOX compliance program, leading risk assessments, managing control testing, and resolving deficiencies across key financial and operational processes.

Reporting to SOX Compliance leadership, this role collaborates closely with accounting, finance, operations, IT, and external auditors, and serves as a trusted advisor to process owners across Revenue Operations, procurement, legal, and engineering to ensure controls are integrated into business processes and system workflows.

The team is committed to developing an effective control environment that supports transparency and accountability in financial reporting, and this role will provide the thought leadership on governance, process optimization, and risk transformation across finance and revenue systems needed to get there.

What you'll cook up in your first year

• The end-to-end SOX compliance program for business processes is owned and operated effectively, with control scoping, documentation, rationalization, and deficiency remediation completed in alignment with SOX 404 requirements and external auditor reliance strategies.
• Risk assessments across high-risk processes including procure-to-pay, order-to-cash, inventory management, and revenue lifecycle (aligned with ASC 606) are completed, with ICFR controls designed, validated, and tested for operating effectiveness.
• Control deficiencies are identified, evaluated, and remediated through close partnership with process owners across accounting, operations, procurement, and legal, with corrective actions defined and tracked to closure.
• Cross-functional alignment is established across finance, accounting, RevOps, and engineering to embed controls into system and process workflows, with technology solutions identified to automate manual processes and improve control effectiveness.
• SOX status updates, risk assessments, and remediation progress are consistently prepared and presented to the SOX Quarterly Steering Committee, Quarterly Audit Committee, Quarterly Disclosure Committee, and Quarterly External Audit Close Meetings.