Senior ServiceNow Engagement Manager at Beyond20 | chakrie

Requirements

11+ years’ experience as an IT Program Manager and/or Engagement Manager
ServiceNow Certified System Administrator
PMP certification
Excellent communication, presentation, and writing skills
Excellent business acumen and the ability to communicate in a timely and professional manner with individuals at all levels of organizations
Comfortable presenting solutions to large audiences and senior executives in person, virtual, and via webinars
Thrives in ambiguity with proven track record of troubleshooting and problem solving skills. Demonstrated conflict/resolution management, active listening, and interpersonal skills required.
Experience with hands-on IT project management. Experience guiding teams and overcoming project hurdles/obstacles.
Leads from the front with a willingness to take on tasks that sometimes would fall outside of their scope in order to get the job done
Demonstrated ability to make technical concepts understood by non-technical people
Ability to multi-task and to establish and follow priorities
Experience as a Project Manager and/or Engagement Manager working in ServiceNow
Knowledge of the ITIL Framework and Agile/Scrum methodology is a plus
ITIL V3 Foundation or ITIL 4 certification a plus
Four-year college degree

Originally posted on Himalayas

Responsibilities

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Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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