Senior Sales Engineer - AI Agents (Poland, CEE) at nice | chakrie

Requirements

Additional Requirements

A tenured track record in presales, sales engineering, or solution consulting — ideally managing complex enterprise deals end to end.
Deep background in the enterprise software space, particularly contact center (CCaaS) or automation technologies.
AI Agents & Generative AI Experience: Hands-on experience presenting AI Agents for voice and chat, agentic AI, voice and text conversational and generative AI technologies.
AI-Native Way of Working: You actively use LLMs and AI tools in your daily work to move faster and build better. Whether it's agentic coding assistants like Claude Code, Cursor, or GitHub Copilot, AI app builders like v0, Lovable or Replit Agent, or general assistants like Claude and ChatGPT, you know how to put these tools to work — "vibe coding" tailored demo environments, prototyping integrations, and accelerating POCs that wow customers.
Contact Center Knowledge: Understanding of contact center technology (SIP, SBCs, ACD, ASR, TTS, etc.) and experience with conversation, IVR or chatbot design.
Thought Leadership & Presence: A confident, engaging presenter comfortable on stage at customer and industry events.
Technical Depth: Strong grasp of NLU/NLP, conversational AI technologies, STT, TTS and LLMs
Sales Acumen: Able to translate complex technology into clear business value and build rapport with senior enterprise stakeholders.
Location & Languages: Based in Germany, with the flexibility to travel across the region. Fluent in English and Polish to engage customers and partners across the Eastern European markets; German and additional CEE languages a strong plus.
Communication & Collaboration: Excellent communication skills and cross-functional collaboration across countries and cultures.
global company where the teams — comprised of the best of the best — work in a fast-paced
and creative environment! As the market leader
every day at NiCE is a chance to learn and grow
and there are endless internal career opportunities across multiple roles
and locations. If you are passionate
and excited to constantly raise the bar
you may just be our next NiCEr!

Responsibilities

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Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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Senior Sales Engineer - AI Agents (Poland, CEE)

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