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Arogga LimitedVerified
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● Bachelor's degree in Business, Supply Chain, Operations, Engineering, Pharmacy, or a
related field.
● 5–10+ years of experience in warehouse, logistics, supply chain, or e-commerce
operations.
● Proven experience managing teams and driving operational improvements.
● Strong analytical, problem-solving, and stakeholder management skills.
● Experience in e-commerce, health-tech, pharmacy, FMCG, or retail operations preferred.
The Senior Manager / Manager – Operations will be responsible for leading end-to-end
warehouse, inventory, quality control, reverse logistics, and fulfillment operations to
ensure seamless product availability and customer experience. The role will drive
operational excellence, inventory health, logistics efficiency, and process improvements
while supporting Arogga's growth and expansion initiatives.
The ideal candidate will combine strong operational execution with analytical and
strategic capabilities to optimize supply chain performance, reduce operational losses,
and build scalable processes for a fast-growing health-tech and e-commerce business.
About Arogga
Arogga is Bangladesh’s leading health-tech startup transforming how millions access
genuine medicines and healthcare services. From ensuring the authenticity of every pill
to connecting patients with lab testing, diagnostics, and telehealth services — Arogga is
building the country’s first true health super-app. Backed by international investors and
driven by a mission to make healthcare accessible, affordable, and transparent — we’re
growing fast and expanding across new verticals and partnerships nationwide.
Key Performance Indicators (KPIs)
● Inventory Accuracy
● Stock Availability
● Order Fulfillment SLA
● Delivery Success Rate
● Inventory Shrinkage & Expiry Loss
● Reverse Logistics Turnaround Time
● Warehouse Productivity
● Operational Cost per Order
● Audit & Compliance Scores
Compensation
● BDT 100,000 – BDT 130,000 (negotiable based on experience).
Warehouse & Inbound Operations
● Lead inbound operations, including receiving, quality inspection, inventory put-away, and
stock management.
● Ensure inventory accuracy through regular audits, cycle counts, and reconciliation
processes.
● Develop and enforce SOPs to maintain operational efficiency and compliance.
Quality Control & Audit
● Oversee quality control processes for inbound and returned products.
● Manage inventory audit and compliance activities across warehouse operations.
● Drive corrective and preventive actions to improve operational standards.
Reverse Logistics & Expiry Management
● Lead reverse logistics operations, including product returns, inspections, and disposition
management.
● Monitor inventory aging and implement strategies to minimize expiry-related losses.
● Drive liquidation initiatives for near-expiry inventory in collaboration with commercial
teams.
Logistics & Fulfillment
● Ensure efficient order fulfillment and dispatch operations.
● Work closely with logistics teams and partners to improve delivery performance and
service levels.
● Optimize operational costs while maintaining customer experience standards.
Demand Planning & Operational Excellence
● Collaborate with Procurement, Commercial, and Supply Chain teams to align inventory
with demand forecasts.
● Identify process improvement opportunities and implement scalable solutions.
● Lead productivity, cost optimization, and operational excellence initiatives.
Expansion & Strategic Projects
● Support warehouse expansion, process redesign, and operational scaling projects.
● Develop data-driven recommendations to improve capacity utilization and operational
performance.
● Participate in cross-functional initiatives to support business growth objectives.
Team Leadership
● Lead and develop warehouse, inventory, quality, and operational teams.
● Foster a culture of accountability, continuous improvement, and high performance.
● Monitor team KPIs and drive performance management initiatives.
Other benefits are as per company policy.
Work at office
Full time
Dhaka
Applications for this job are handled on the company's own website.
Arogga app is the first Bangladeshi app that brings prescription and healthcare services to your doorstep.