Senior Manager, Developer Evangelism Americas

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 8+ years of experience working in Developer Relations, Developer Community and/or related areas.
• 3-5 years of team leading or people management experience.
• Experience leading initiatives within Developer Relations, Community and/or Developer Marketing.
• Experience working cross-functionally across not only a department but the entire company and doing so at scale.
• Experience mentoring and guiding ICs as they strive to realize their full potential.
• Excitement for serving and supporting developer communities with authenticity.
• Experience in cross-functional collaboration with teams like sales, support, product, marketing and additional stakeholders.
• Creative and collaborative problem-solving skills, with a focus on data-driven decision-making for system and process improvements.
• Skilled in storytelling to highlight developers building on Twilio and inspire others.

Desired:

• Familiarity with the North America and Latin America developer and industry landscape, including local communities, events and programs.
• Familiarity with project management tools and methodologies.
• Ability to influence and build effective working relationships across all levels of the organization.
• Experience and ability to navigate the emerging technology environment in order to deliver the latest in the Developer Relations function for the industry.
• Excellent skills in influencing, problem-solving, consensus-building, and strong interpersonal communication.
• Understanding of organizing and running developer program activities.
• Prior experience leading relevant functions within Developer Relations.
• Experience serving developers in the community through Developer Evangelism and/or related Developer Relations functions, specifically within a region.
• Professional fluency in Spanish or Portuguese

Location

This role will be remote and based in the US.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.