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Multiverse is the upskilling platform for AI and Tech adoption.
We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.
Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.
In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.
But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.
Join Multiverse and power our mission to equip the workforce to win in the AI era.
The opportunity
Enterprise Trust & Reliability (ETR) turns enterprise trust into enterprise revenue. It's where enterprise buyers decide whether they can adopt us: the compliance posture and evidence base we sell on, the operational reliability that keeps us dependable at scale, and the integrations and partnerships that make Multiverse procurement-ready. Far from a support function, it's the layer that makes enterprise adoption possible and drives client partnerships and revenue at scale.
You'll lead the engineering for two of ETR's groups, Commercial Tech & Integrations and Stability & Operations: around seven engineers across the two, and the mandate to shape how they work.
Our Commitment to Diversity, Equity and Inclusion
We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.
Our Commitment to Safeguarding
Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).
For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.
Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
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ETR is a newly formed function, built by bringing commercial integrations and operational reliability together because enterprise buyers make or break AI deals on exactly those things. You're the first dedicated engineering manager for these teams, with the mandate to build how they work from here: technical direction alongside the tech leads, delivery rhythm, growth plans, the hiring bar, on-call practice, all of it. You’ll report into the Single Threaded Leader for the function and together you will shape an evolving function - if you want to set the technical playbook, this is the role.
The teams you'll lead
Commercial Tech & Integrations (CTI) bridges what we sell and what we ship, making Multiverse demonstrable, sellable, and procurement-ready. It owns key cross functional services, CRM data flows into product, customer onboarding friction reduction, and integrations into customer systems (e.g. LMS/KMS). It also runs vendor and partner integrations, including Anthropic. The engineering challenge is building clean, well-tested APIs and integrations that hold up under enterprise security reviews.
Stability & Operations (S&O) keeps the platform dependable as it scales: incident management and the severity model, service-level objectives (SLOs) and error budgets, observability and DORA (DevOps Research and Assessment) delivery metrics, the on-call rotation, and the technology evidence base the business needs as it approaches IPO. The engineering challenge here is reliability designed in rather than bolted on, and a fast, calm path from "something's wrong" to "it's fixed."
Between them, these two teams carry the things enterprise buyers test hardest: can you integrate with us cleanly, and will you stay up. You own the engineering health and delivery of both.
You'll own delivery, technical direction, and team health across CTI and S&O:
Work at office
Full time
London
Applications for this job are handled on the company's own website.
এই চাকরির জন্য বিজ্ঞাপনদাতা ব্যক্তি/প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে কিংবা নিয়োগ প্রক্রিয়া চলাকালীন কোন প্রকার হয়রানিমূলক (শারীরিক/মানসিক) আচরণ করলে অতিসত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য কোন ব্যক্তি/প্রতিষ্ঠানকে অর্থ প্রদান করবেন না। চাকরিকালীন কোন প্রকার হয়রানির (শারীরিক/মানসিক) সম্ভাবনা থাকলে সেখানে জয়েন করবেন না। কোন প্রকার অর্থ লেনদেন বা নিয়োগদাতা কর্তৃক হয়রানির দায়িত্ব Chakrie বহন করবে না।
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