Senior Associate, Service Delivery at bswift | chakrie

Requirements

Bachelor’s degree from a four-year college or university, or an equivalent combination of education and experience.
3+ years of experience in benefits administration (required), including hands-on experience supporting benefits administration platforms and processes.
3+ years of experience in a client services role.
2+ years of project management experience.
Solid technical background with the ability to navigate complex systems.
Hands-on experience with benefits administration systems is required; experience with payroll systems, HRIS, or related software platforms is strongly preferred.
Experience mentoring or coaching junior team members.
Prior involvement in sales support or client-facing presentations.
Experience supporting annual enrollment cycles and large client implementations.

Advanced proficiency in Microsoft Excel, including VLOOKUPs, Pivot Tables, and basic formulas.
Strong written and verbal communication skills with the ability to engage both technical and non-technical audiences.
Strong analytical skills with the ability to synthesize complex data into actionable insights.
Ability to operate effectively and make timely decisions in a fast-paced, ambiguous environment.
High level of productivity, organization, reliability, accuracy, and attention to detail.
Demonstrated initiative, resourcefulness, and innovative problem-solving skills.
Strong commitment to teamwork, client service, and achieving business results.

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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