Senior Analyst, Revenue Cycle Management

• High School diploma or equivalent
• 3 years’ experience with insurance billing and processing claims preferred
• 3 years’ experience with Medicare claims, and Medicare and private insurance verification preferred
• Knowledge of insurance portals; familiarity with a variety of medical and/or insurance terms or practices
• Full knowledge all areas of collections specialization preferred
• Proficiency in basic math and business calculations
• Working knowledge of computer/data entry with the ability to learn new systems
• Basic level of MS Office proficiency

What is expected at this Level

• Friendly, professional, and effective communications skills; able to calmly present solutions in challenging situations.
• Proactive identification of challenges, and solution-oriented approach to problem solving.
• Service-orientation and aptitude to aptitude to resolve insurance and/or patient matters.
• Effective analytical skills: able to use inductive and deductive reasoning to anticipate outcomes.
• Self-directed accountability and reliability
• Effective communication, and interpersonal skills, with the ability to influence and collaborate effectively with cross-functional teams.
• Cross-trained on all collections processes
• Able to resolve highly escalated collections issues or concerns
• Able to mentor and train as needed
• Able to manage and prioritize multiple tasks/projects, work autonomously, and meet deadlines.
• Able to work well in a team environment that promotes inclusiveness and communication among team members.
• Communication using both verbal and written English proficiency.
• Cultural competence

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