Security Analyst I (Monday-Thursday, 12AM -11AM CST)

• 1-2 years of experience in Cybersecurity
• 3-5 years in an IT role including log analysis, account/access management, or endpoint troubleshooting
• This is a full-time role requiring your full alertness and reliable attendance during scheduled hours. Additional outside employment, regardless of hours, is not permitted
• CySA+, GCIH, or SC-200 (or actively pursuing)
• Hands-on exposure to at least one EDR/SIEM platform (e.g., SentinelOne, CrowdStrike, Microsoft Defender, Microsoft Sentinel)
• Direct hands-on experience using ConnectWise Manage for ticket documentation, with a demonstrated track record of clear, timestamped, audit-ready incident notes
• Must have practical familiarity with at least one of: SIEM log correlation, Windows Event Viewer (Security log IDs like 4624/4625/4648), or a ticketing-based alert queue
• Sharp attention to detail with a proactive approach to accuracy and thoroughness
• Passion for delivering outstanding customer service, with a track record of exceeding client expectations
• Strong enthusiasm for learning new things and ability to adapt to evolving technology trends and industry advancements
• This role involves extended periods of sitting or standing and regular use of computers and office equipment

Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.

• Ability to communicate professionally, in English, both written and orally
• Ability to write business correspondence and process procedures
• Ability to effectively present information and respond to questions from groups of managers, clients, and the general public