KNOWLEDGE:

Knowing the features, benefits, and care instructions for products.
Understanding how to count and track inventory.
Understanding how to upsell, cross-sell, and handle customer objections.

SKILLS:

· Interacting with customers in a professional, friendly, and helpful manner.

· Identifying and resolving customer issues quickly.

· Adapting to changing situations.

Competencies:

· Ability to build rapport

· Team work and collaboration

· Problem solving skill

· Attention to detail

As a Sales Associate at Aarong, you will play a vital role in providing exceptional customer service and contributing to our mission of empowering artisans. Your responsibilities will include:

Greet customers warmly and professionally.
Engage actively with customers to understand their needs and preferences.
Assist customers in selecting and trying on merchandise.
Provide accurate information on product features and offer recommendation as needed.
Proactively cross-sell and up-sell products to maximize sales opportunities.
Process transactions accurately and efficiently at the point of sale (POS).
Respond to customer inquiries and resolve issues promptly.
Collaborate effectively with other team members to achieve goals.
Manage back store operations.

Sales Associate

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