RMA Service Engineer

Applications closed

Chakrie never asks for money to apply. Report any employer who does.

Summary

At least 2 years

Able to Troubleshoot & Installation of Computer Hardware & software related product like Brand PC, CLONE PC, Notebook, printer, Projector, Motherboard, UPS, Scanner Security and surveillance product, Computer accessories.
To ensure customer support both indoor & outdoor within lowest possible time.
To attain all telephone calls, give online support. Handover the Defected spare parts to the International/Local RMA Claim Section & follow up for the replacement.
Arrange/Purchase Spare parts for service department.
Maintain Service Register To provide report (Daily, Weekly & Monthly) To RMA Manager.
Update & store all service documents / file I manual / installation software / user guide & others if necessary.
Keep knowledge of all new models of products & ensure spares in advance.
Protect service center from product missing & mishandling of office equipment.
Good co-operation with other colleagues to ensure maximum output.
Everyday contact with RMA Manager. Have knowledge on MS office Application, Mail Corresponding.

SalaryNegotiable

Other benefits are as per company policy.

Work at office

Full time

Dhaka, Sylhet

Applications for this job are handled on the company's own website.