Risk Operations Analyst - SSO

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

• 5+ years of experience in risk management, compliance, fraud, financial operations, or a closely related field in a fast-moving environment
• Demonstrated ability to navigate gray-area and non-binary decision-making in complex risk environments
• Strong critical thinking and analytical skills, with the ability to synthesize multiple data sources into a coherent risk narrative
• Experience collaborating cross-functionally on complex problems and driving alignment across teams with competing priorities
• Ability to engage directly with users—including in difficult or sensitive conversations—with empathy, clarity, and professionalism
• Strong written and verbal communication skills; ability to articulate complex risk findings to varied audiences
• Comfort with ambiguity and fast-paced, constantly evolving environments
• Track record of identifying systemic problems from individual case patterns and driving process improvements
• Deep empathy for entrepreneurs and businesses, and genuine motivation to solve problems that empower them
• The ability and desire to challenge the status quo as a creative thinker who considers problems from a user perspective while being pragmatic and solutions-oriented
• Familiarity with compliance or financial partnership relationship management
• Experience with risk assessment and mitigation strategies in a fintech or payments environment
• Working knowledge of data analysis and AI tools to quantify risk & inform decisions
• Background in regulatory compliance within financial services
• Experience developing scalable operational frameworks or playbooks in an ambiguous, high-stakes environment
• Knowledge of payment processing systems and associated risks